Junior / Middle Business Analyst

Duties & Responsibilities:

  • Work with business partners to obtain/define requirements
  • Provide input to Management related to project schedules and project status updates including identification of risk and escalation of critical issues
  • Manage enhancement requests submitted by assigned business partners
  • Develop and execute test plans, test scenarios, and test scripts
  • Work with Application Development teams in resolving existing system and/or project related issues
  • Coordinate end user acceptance and gathering necessary approvals to migrate changes to the production environment
  • Develop post implementation maintenance support procedures
  • Maintain solid working knowledge of functionality of existing applications and systems, where applicable
  • Assist in research and evaluation of technical solutions to business related system issues to recommend most efficient and cost-effective solution considering existing systems, available technology, desired results, and business partner needs
  • Develop good peer to peer working relationships with both internal and external business partners

Requirements:

  • Bachelor degree in Computer Science/Information Systems or related field
  • 2-4 yrs professional experience in developing business requirements, functional specifications, user interface specifications and documenting process flows;
  • 2-4 yrs experience working with the implementation of enterprise class solutions is highly desirable
  • 3 years of working knowledge or support for RV CRM solutions and/or familiarity with CRMTool application.
  • Familiar working with following technology tools MS Dynamics, Integration tools such as Informatica, and Data analysis tools
  • Excellent project management skills
  • Ability to complete assignments individually or participate as an effective member of a project team to complete various departmental

Location

Rockville  MD

Seniority Level

Junior / Middle

Employment Type

Full Time

Area

IT

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